On the roadmap
NetSuite sales order automation
When the NetSuite connector lands, emailed POs will post as sales orders matched to your items, customers, and price levels. Today, we deliver them to a webhook. We don't have a native connector for this ERP yet, it lands when our first customer using it commits to a pilot. In the meantime we can deliver orders to a webhook of your choice (JSON), and you can wire that into your ERP however your team already integrates other tools.
On roadmap
native NetSuite connector
0
templates to maintain
1-2 weeks
onboarding
Why NetSuite teams still re-key orders
NetSuite is built to manage orders once they're in the system, but it can't read the PDF a customer just emailed. So a CSR opens the attachment, finds the customer and items in NetSuite, and types the order in by hand, line by line.
OrderPier closes that gap. It reads the inbound purchase order, matches it to your NetSuite records, and posts the validated order to a webhook you wire to your ERP, so the document arrives as a ready-to-fulfill order, not a task in someone's inbox.
How a roadmap ERP works in the meantime
- Capture the PO from a forwarded email or shared mailbox.
- Extract every field and line item with confidence scoring.
- Push approved orders as JSON to a webhook URL you provide (we POST the validated sales order. You handle the last hop).
- Once you commit to a pilot, we prioritize a native NetSuite connector.
NetSuite questions
- Does this require custom NetSuite development?
- We don't have a native NetSuite connector yet. It moves to the top of the build queue when a customer commits to a pilot. In the meantime we post each approved order to a webhook URL your team owns. Some customers wire that into NetSuite themselves through their existing iPaaS, others wait for the native connector.
- Will it match customer part numbers to our NetSuite items?
- Line items are extracted and surfaced for review. The matching to your NetSuite item master happens during your import step (for IIF) or in your downstream wiring (for webhook). Per-customer SKU aliases are still recorded so the reviewer's corrections improve future extractions deterministically.
- What if an order can't be matched cleanly?
- It routes to an exception queue with the flagged field and the source document side by side. A CSR resolves it in seconds and the order becomes available to download / re-emit to your webhook, nothing is ever guessed into NetSuite.