How ingestion works
- Auto-forward customer POs, or connect a dedicated/shared mailbox.
- Attachments (PDF, image) and plain-text email bodies are both read.
- Each order is extracted, validated, and posted — or queued for review.
- Replies and acknowledgements can be automated on Enterprise plans.
No change for your customers
There's nothing for customers to sign up for, no portal to adopt, no format to follow. They keep emailing what they always have — OrderPier adapts to them.
Frequently asked questions
- Do customers need to do anything?
- No. That's the point — email order processing works with how your customers already order, with zero onboarding on their side.