Security & trust
Your orders are sensitive. We treat them that way.
OrderPier is built for operations teams who can't gamble on data handling. Here's how we protect your order data — and the controls available as you scale.
Encrypted everywhere
Data is encrypted in transit (TLS) and at rest. Documents are processed in your tenant and not used to train shared models.
Audit trail by default
Every extraction, edit, and post is logged with who, what, and when — exportable for your own compliance needs.
SOC 2-ready controls
Access controls, least-privilege, and change management aligned to SOC 2 Type II practices, with SSO on Scale and above.
Regulated-industry options
HIPAA support, custom data retention, and data-residency options are available on Enterprise plans.
Certifications and specific controls vary by plan and deployment stage; contact us for current attestations and a security review.
Frequently asked questions
- Do you store our purchase orders?
- In production, documents and extracted data live in your tenant with retention you control and full audit logging. The free public extractor does not retain uploaded files.
- Do you train AI models on our data?
- No. Your documents and order data are not used to train shared or third-party models.
- Who can access our data?
- Access is role-based and least-privilege. SSO is available on Scale and Enterprise, and all access is logged.
- Can you meet our compliance requirements?
- Enterprise plans support HIPAA, custom retention, data residency, and security reviews. Reach out and we'll work through your requirements.